Scam Alert: Always be wary of pushy callers demanding payment, especially if they are threatening disconnection. When in doubt, hang up and call TID at 209.883.8222.

CARES Income Eligible Program

Residential customers who qualify for the TID CARES Program receive an $11 discount on the residential customer charge, as well as 15% off the first 800 kilowatt-hours (kWh) of use each month.

Eligibility

To be eligible for the CARES Program, you must meet the following requirements:

  • You must be a residential customer receiving electric service under residential rates.
  • The total gross household income must conform to the Income Guidelines as specified in the table below.
  • You are not claimed as a dependent on another person’s income tax return.
  • The service address shown on the application is your primary residence.

If you have any questions about the program or need help with your application, please call TID Customer Service at (209) 883-8222.

Woman in college on her laptop in her apartment, sitting criss cross

Income Guidelines

To qualify for the program, your household income must not exceed the following amounts:

Persons in HouseholdAnnual Income
1-2$40,880
3$51,640
4$62,400

For households with more than 4 people, add $10,760 for each additional household member.

To Apply

If you have any questions about the program, please call Customer Service at (209) 883-8222.