TID has replaced over 45,000 existing retail electric meters with new, advanced “SMART Meters.” The new meters are designed to provide a wide range of benefits to customers while increasing operational efficiencies at TID.
The expected cost of the meter replacement is $12.6 million, which is projected to be offset through operational savings — which will reduce waste, improve reliability and encourage energy efficiency and demand response.
The meters were planned to be installed over four years beginning in 2007. Installing the meters in phases allowed TID staff to change the meters as well as maintain better control of the critical meter-reading and billing processes.
The second phase of the SMART Meter project involves the system at TID which collects and communicates with the SMART Meters in the field. This phase involves the installation of Outage Management and Meter Data Management systems.
Once installed, the Outage Management System will allow us to better communicate with your meter in real time and pinpoint outages when they occur or, even potential outages before you lose power. This should shorten response and restoration times when the power unexpectedly goes out and, eliminate some outages by replacing faulty components before they fail completely knocking out power to our customers.
In addition, a new Meter Data Management System will eventually allow you to access a greater level of detail through your online account about your personal energy consumption and usage, allowing you to maximize your energy savings by adjusting your usage habits.
These two new systems are currently in the planning process and once they begin to be installed and rolled out to you, we will update this page as well other appropriate methods of communication.
Currently there are no plans for time of use energy rates. For current rate schedules, please click here.
Some of the benefits of smart meters:
Each meter has a special identifier associated with the customer meter number and service address. The process in data collection is similar to cell phone technology where individual numbers are used to communicate with a cell tower and connect your phone to the right location.
Yes, all necessary steps have been taken to ensure that all data being transmitted is secure.
No, TID’s Smart meters have been approved by the FCC and should not interfere with other devices in or around your home.
In 2007, TID invested in a pilot project with SMART meters to test their effectiveness. First the SMART meters went through rigorous testing to ensure that the consumption reading was accurate. Then 1160 meters were placed in the pilot area and read both electronically and manually via our meter readers to check for accuracy. All pilot meter accounts were also closely monitored for major increases or decreases. There were no significant discrepancies and the Board approved the replacement of existing meters to SMART meters over a four year period The decision to replace the meters over four years allows existing staff to change the meters as well as maintain control of the critical meter reading and billing processes.
If you have seen significant change in your bill, please contact Customer Service at 883-8222 to discuss your bill with a customer service representative.
Similar to household appliances, SMART Meters emit electromagnetic fields (EMF). The bulk of scientific literature fails to conclude that exposure to these fields is a threat to human health. While some studies have suggested such a link, the vast majority of scientific literature indicates otherwise.
SMART Meters are designed to avoid interfering with home electronics. In the future, the meters may be able to help customers determine which electronics are consuming the most energy in their homes or businesses, giving them more control over their bills.
SMART Meters emit roughly one watt of radio frequency (RF). This is significantly less than the wattage emitted by cell phones or wireless computer routers. SMART Meters transmit radio signals once every four hours with each transmission lasting only 0.05 seconds.
For more information about FCC guideline regarding RF exposure, visit http://www.fcc.gov/oet/rfsafety/
Comparison of RF Power Density in the Everyday Environment: Source: Richard Tell Associates, Inc.
SMART meter device at 10 feet: 0.01 microwatts
FM radio or TV broadcast signal: 0.0005 microwatts
Cyber café (Wi-Fi): 10-20 microwatts
Laptop Computer: 10-20 microwatts
Cell phone held to head: 30-10,000 microwatts
Walkie-talkie at head: 500-42,000 microwatts
Microwave oven, 2 inches from door: 5,000 microwatts
SMART meters measure customer energy usage and transmits that data digitally to the utility company using a wireless area network (WAN) similar to the way cell phone communications work.
