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Scam Alert: Always be wary of pushy callers demanding payment, especially if they are threatening disconnection. When in doubt, hang up and call TID at 209.883.8222.

News & Media

Why didn’t I get to vote for the charge?

November 27, 2023

Rate increases, including the Environmental Charge, are accomplished through a public rate hearing process. TID informs all customers through billing inserts and newspaper notices of pending rate hearings. During a rate hearing all members of the public are invited to speak. Those who cannot attend may submit written notice of their position on the rate increase. All comments become part of the public record and are considered by Board of Directors. The Board of Directors (a locally elected body), then makes the final decision on rate increases.