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CARES Income Eligible Program

Residential customers who qualify for the TID CARES Program receive an $16 discount on the residential customer charge, as well as 15% off the first 800 kilowatt-hours (kWh) of use each month. The discount will increase in subsequent years, as follows:

  • January 1, 2026: $20 discount on the residential customer charge and 10% off the first 800 kilowatt-hours
  • January 1, 2027: $30 discount on the residential customer charge

Eligibility

To be eligible for the CARES Program, you must meet the following requirements:

  • You must be a residential customer receiving electric service under residential rates.
  • The total gross household income must conform to the Income Guidelines as specified in the table below.
  • You are not claimed as a dependent on another person’s income tax return.
  • The service address shown on the application is your primary residence.

If you have any questions about the program or need help with your application, please call TID Customer Service at (209) 883-8222.

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Income Guidelines

To qualify for the program, your household income must not exceed the following amounts:

Persons in HouseholdAnnual Income
1-2$42,300
3$53,300
4$64,300

For households with more than 4 people, add $11,000 for each additional household member.

To Apply

If you have any questions about the program, please call Customer Service at (209) 883-8222.

Apply Online
Download the CARES Application
Descargar la Solicitud CARES español
Download the Energy Assistance Program Guidelines