Scams and Fraud Prevention

Fraud, Scams & Theft

Occasionally, criminals posing as TID will contact our customers and try to trick them into paying a fake past due bill, giving away personally identifying information,  or allowing them inside their home or business. These criminals can be persuasive, persistent and even threatening.

Energy Theft

We work hard to deliver safe, reliable and affordable utility services to you and when someone tampers with utilities, or commits service thefts to avoid payments, they put themselves and others in danger. Energy theft is a crime and can create deadly safety hazards for both the criminals and innocent bystanders. Not to mention that theft of energy increases cost to honest TID customers, so in reality the thieves are stealing from you.

Energy theft is something TID takes very seriously, but we need your help to curb this illegal activity. If you suspect someone is stealing electricity report it by clicking here. We don’t need your name or address and you can remain completely anonymous.