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What do I need to do to best prepare my property for the threat of wildfire?
Visit CAL FIRE Ready for Wildfire for more information on how to prepare your home and property for the threat […]
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What do I need in my emergency preparedness plan?
At TID, we prepare all year to make sure you have safe and reliable electric service at your home or […]
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If I am medically dependent on power will my power be shut off?
We know how important reliable electric service is to our customers, especially those using medical equipment or who require refrigerated […]
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How long will my electricity be out if a public safety power shutoff is necessary?
Each situation is unique. In areas of greater risk, including the La Grange and Diablo Grande areas, outage times may […]
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How and when will I be notified if a shutoff is necessary?
When possible, PG&E will provide PSPS notices 48 hours in advance, 24 hours in advance, just before the power is […]
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Is it possible that a community not experiencing significant risk factors may have their power shut off?
This situation is highly unlikely. Turning off the power is a last resort to maintain public and customer safety during […]
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Is TID considering the use of Public Safety Power Shutoffs?
Fortunately, the large majority of the TID service area is not at risk of wildfire, nor does it present the […]
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How does a utility determine if the power needs to be shut off?
Turning off the power is a last resort to maintain public and customer safety during extreme fire risk conditions. The […]
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Where are the high-risk areas?
Fortunately, the large majority of the TID service area is not at risk of wildfire. The District’s biggest risk of […]
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What is TID doing to prevent wildfires?
TID is taking proactive and precautionary measures to help reduce wildfire risks and help keep our customers and the communities […]