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Disclaimer

Privacy Policy

Privacy Statement

Turlock Irrigation District (TID) is committed to protecting customers’ privacy and developing technology giving customers a safe online experience. This policy applies to our website and governs how we collect, use, disclose, transfer, and store your information. By using this website, you consent to the data practices described in this statement.

Collection of your Personal Information

TID collects personally-identifiable information, such as your email address, name, home or work address, or telephone number. We also collect anonymous demographic information, which is not unique to you, such as your zip code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by TID. This information can include your IP address, browser type, device type, domain names, access times and referring website addresses. This information is used by TID for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the TID website.

TID encourages you to review the privacy statements of websites you choose to visit from TID.org so that you can understand how those websites collect, use and share your information. TID is not responsible for the privacy statements or other content on websites outside of the TID website.

Use of your Personal Information

TID collects and uses your personal information to operate the TID website and deliver the services you have requested. TID also uses your personally identifiable information to inform you of other products or services available from TID. TID may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

TID does not sell, rent or lease its customer lists to third parties. TID may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In addition, TID may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to TID, and they are required to maintain the confidentiality of your information.

TID does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

TID keeps track of the websites and pages our customers visit within TID.org. This data is used to determine what information is most important to our customers and to help improve the information offered on the site.

TID websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TID or the site; (b) protect and defend the rights or property of TID; and, (c) act under exigent circumstances to protect the personal safety of users of TID, or the public.

Protection of your Personal Information

TID takes precautions – including administrative, technical, and physical measures – to safeguard your personal information against loss, theft, and misuse, unauthorized access, disclosure, alteration, and destruction.

TID uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. Doing so protects the confidentiality of your personal information while it is transmitted to TID.

Use of Cookies and other technologies

TID’s website, online services, email messages, and advertisements may use “cookies” or other technologies, such as pixel tags and web beacons, to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

These technologies help us better understand user behavior, tell us which parts of our website people visit most often, and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information.

Cookies also provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize TID pages, or register with TID sites or services, a cookie helps TID to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same TID website, the information you previously provided can be retrieved, so you can easily use the TID features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of TID services or websites you visit.

Changes to this Statement

TID will occasionally update this Statement of Privacy to reflect company and customer feedback. TID encourages you to periodically review this Statement to be informed of how TID is protecting your information.

Contact Information

TID welcomes your comments regarding this Statement of Privacy. If you believe that TID has not adhered to this Statement, please email TID.

Terms and Conditions

These Terms of Use govern your use of the TID.org website, as well as any other media form, media channel, mobile website or mobile application related, linked or otherwise connected thereto (collectively, the “Site”) and your responsibilities as a user. By accessing and using this Site, you are agreeing to be bound by and comply with these Terms of Use. Turlock Irrigation District (TID) reserves the right to change these Terms of Use by posting changes on this Site. Your continued use of the Site following posting of any changes will constitute your acceptance of the changes.

These Terms of Use constitute a contractual agreement between you and TID. Please read these Terms of Use carefully before using the Site. Your use of the Site affirms your acceptance of and agreement to abide by these Terms of Use. If you do not agree to these Terms of Use, do not continue to use the Site.

Please direct any questions or comments you have concerning the Terms of Use to TID email.

General Use Restrictions

All information, documents, products and services, trademarks, logos, graphics, images and other proprietary materials provided on the Site are subject to trademark, service mark, copyright and/or intellectual property rights or licenses held by TID or by third parties who have licensed their material to TID.

The content of the Site is intended for the personal, noncommercial use of visitors to the Site. As a customer or strategic partner, TID grants you the limited right to display these proprietary materials only on your personal computer and to copy and download, print, and store the proprietary materials for your personal, noncommercial use, provided that all copyright and trademark notices located on the proprietary materials appear on the materials copied or downloaded. You agree not to use the proprietary materials for any other purpose or to edit, alter, or enhance them, without prior written consent of TID.

Commercial use or broadcasting or otherwise disseminating any information in the proprietary materials in any media, without prior written approval from TID, is strictly prohibited. For example, you may not post any content from the Site to news groups, mail lists or electronic bulletin boards. In addition, you may not “frame” or “mirror” any proprietary materials or other content contained on or accessible from this Site on any other server or Internet-based device without first obtaining written authorization. TID reserves complete title and full intellectual property rights of any content you download from this Site. This limited right granted to you by TID to use the proprietary materials terminates automatically, without notice to you, if you breach any of the Terms of Use. Upon termination you agree to destroy immediately any downloaded or printed proprietary materials.

Password restricted areas of the Site

Certain areas of the Site, such as My TID, are restricted to authorized users through the use of passwords. If you are an authorized user of the restricted areas, you agree that you are entirely responsible for maintaining the confidentiality of your password and account information. You also agree to notify TID if your password is lost, stolen, or disclosed to an unauthorized third party, or if the password otherwise may have been compromised or if there is any unauthorized use of your account or any other breach of security in the Site known to you. 

Security rules

You agree not to violate or attempt to violate the security of or interfere with the operations of the Site, including without limitation, (a) accessing data or an account that you are not authorized to access or that is not intended for your use; (b) using another user’s name, password or account information without authorization from that user; (c) testing the vulnerability of or breaching the security or authentication measures of any system or network related to the Site; (d) interfering with service to any other user, host or network; or (e) attempting to do any of the foregoing actions.

Links and Third Party Interaction

The Site provides links to other sites located on the Internet that are owned or operated by parties other than TID, including providers of online payment services. These sites provide products or services that TID believes will be of value to its customers. TID is not, however, an agent, partner, sales representative, or distributor for the owners or operators of these linked sites. These other sites are generally created and owned by third parties and are the responsibility of those third parties and not of TID.

The purchase of any goods or services from such third parties is solely between you and the applicable third party. While TID endeavors to provide links only to those sites that are reputable, we cannot and do not represent or warrant the correctness, validity, accuracy, or reliability of the linked sites and their content or of products or services obtained through them. You bear all risks associated with your use of the other sites. You agree that TID will not be liable for any damages arising from your access to such sites or your purchase of products or services from such sites.

Disclaimer of Warranty and Limitation of Liability

Your use of the Site is at your sole risk. The materials and information on this Site are provided on an “as is” and “as available” basis and are for personal use only. To the maximum extent permitted by applicable law, TID disclaims all guarantees and warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, any expectation of privacy, accuracy or completeness or non-infringement of third party rights as to the operation of this Site or the information, content or materials on or obtained through this Site or any products or services of online payment services, or other third parties. TID does not warrant that the functions contained anywhere on the Site or through the use of the Services or in the materials including on the Site will be uninterrupted or error free, that defects will be corrected or that this Site, any materials or any server used by TID are free from viruses or other harmful components.

YOU AGREE THAT UNDER NO CIRCUMSTANCES WILL TID, ITS DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS BE LIABLE IN ANY WAY FOR ANY DAMAGES (WHETHER DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR OTHERWISE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF OR INABILITY TO USE THE SITE FOR ANY INFORMATION, CONTENT OR MATERIALS ON OR OBTAINED THROUGH THIS SITE OR ANY PRODUCTS OR SERVICES OBTAINED THROUGH AFFINITY PARTNERS OR THIRD PARTIES, IN EACH CASE REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED IN CONTRACT, TORT, OR STRICT LIABILITY, OR OTHER THEORIES OF LIABILITY, OR FOR CONTENT, INCLUDING BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, ANY OFFENSIVE, INDECENT, DEFAMATORY OR OTHERWISE OBJECTIONABLE NATURE OF ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OR VIEWING OF ANY CONTENT POSTED, EMAILED, TRANSMITTED OR OTHERWISE MADE AVAILABLE BY USERS OF THE SERVICES.

Indemnity

YOU AGREE TO INDEMNIFY AND HOLD HARMLESS TID, ITS DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING REASONABLE ATTORNEYS’ FEES AND COSTS, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF: (I) CONTENT YOU MADE AVAILABLE THROUGH YOUR USE OF THE SERVICES; (II) YOUR VIOLATION OF THE TERMS OF USE; OR (III) YOUR VIOLATION OF ANY RIGHTS OF ANOTHER.

Local and Applicable Law

TID controls and operates the Site from its headquarters in Turlock, California and makes no representation that the proprietary materials are appropriate or will be available for use in other locations. All marketing or promotional materials and other content found on this Site are solely directed to individuals, companies or other entities located in the TID’s service territory. Any action related to these Terms of Use will be governed by California law and controlling U.S. federal law without regard to the choice or conflicts of law provisions of any jurisdiction. You agree to submit to the jurisdiction of the courts located in Stanislaus County, in the State of California, for the resolution of all disputes arising from or related to these Terms of Use and/or your use of the Site.

Notice For Claims of Intellectual Property or Copyright Infringement

If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please notify us immediately. Send a “Notice of Infringement” to info@TID.org. The Digital Millennium Copyright Act, 17 U.S.C. Section 512 (c)(3)(A) specifies required information.

Revisions to Terms of Use

You agree that TID can revise these Terms of Use at any time without notice or liability by updating this posting. You agree that your continued use of the Site after such modifications have been made constitutes your acceptance of such revised Terms of Use. If any provision of these Terms of Use is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties, with all other provisions remaining in full force and effect. The failure of TID to enforce any right or provision in these Terms of Use shall not constitute a waiver of such right or provision unless acknowledged and agreed to by TID. Your use of the Site is subject to the additional disclaimers and caveats that may appear throughout the Site.

Accessibility Policy

Turlock Irrigation District (TID) is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

TID is committed to meeting or exceeding the requirements of the Web Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA). TID conducts regular accessibility reviews of its website and continuously remediates any issues identified in those reviews.

This site is designed to be compatible with the following browsers:

Please be aware that our efforts are ongoing as we incorporate the relevant improvements to meet WCAG 2.1 AA guidelines over time. If you have specific questions or concerns about the accessibility of this site or need assistance in using the processes found within this site, please contact us at info@TID.org. If you do encounter an accessibility issue, please be sure to specify the page, and we will make all reasonable efforts to make that page accessible.